Privacy Policy

Store: nova-n (nova-n.shop)
Last updated: September 15, 2026

This Privacy Policy explains how nova-n collects, uses, and shares personal information when you visit nova-n.shop, create an account, place an order, contact us, or otherwise use our services.

Information we collect

We may collect your name, email address, phone number, billing and delivery address, order details, product preferences, customer-service messages, and information you choose to provide. Shopify and our service providers may also collect device, browser, IP-address, cookie, and website-usage information to operate and secure the storefront.

How we use information

We use information to process and fulfil orders, calculate taxes and shipping, provide tracking, issue refunds, answer questions, prevent fraud, maintain account security, improve products and the website, and comply with legal obligations. If you subscribe to marketing, we may send promotional messages; you can unsubscribe using the link in a message or by contacting us.

Service providers and sharing

We share information only as reasonably needed with Shopify, payment processors, delivery carriers, fraud-prevention providers, analytics or technology providers, and public authorities when required by law. We do not sell personal information for money. Providers may process information in the United States or another country under their own privacy terms.

Cookies and similar technologies

Cookies and similar technologies help remember cart contents, keep the site secure, understand traffic, and support relevant marketing where enabled. You can adjust cookie controls in your browser, although disabling necessary cookies may affect checkout.

Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including tax, accounting, dispute, and legal requirements. We use reasonable administrative, technical, and organisational safeguards, but no internet transmission or storage system is completely secure.

Your choices and requests

You may ask us to access, correct, or delete personal information, subject to legal and operational limits. You may also opt out of marketing communications. Send requests to valentinajoaquin8280@outlook.com and include enough information for us to identify the relevant order or account. We may need to verify a request before acting.

Children and changes

Our store is not directed to children under 13, and we do not knowingly collect their personal information. We may update this policy from time to time by posting a revised version with a new “Last updated” date.

Contact

Privacy questions: valentinajoaquin8280@outlook.com
Phone: 910-568-1583